Shipping policy
Fleetwood Digital offers a Domestic (Canada) warehouse, and an International warehouse operated by Retevis. The warehouse can be selected on the Product Page before adding an item to the cart. Note the Domestic warehouse does not have the same breadth of stock as the International warehouse does.
Fleetwood Digital offers real time, discounted shipping via Canada Post, UPS, and Purolator. Our partner distributors may use their courier of choice based on applicable service levels. All orders are reviewed prior to being processed. As Fleetwood Digital offers items in all shapes, sizes, and weights, mistakes can happen. If the quoted shipping is greater than 5% of the order total, Fleetwood Digital will hold the order and discuss alternate options on a case by case basis. This applies to both domestic and international orders.
When shopping the international warehouse note that orders may be subject to additional customs / duties / taxes. These may be assessed at the time of order, or at the time of delivery.
Shipping rates are based on the size and weight of the item(s) and are calculated using discounted rates from the carriers. You can easily get a shipping quote by building a cart, and then proceeding to enter your address in the checkout. If a rate does not present we may not ship that item to your destination.
Fleetwood Digital does not process orders on Friday, Saturday, or Sunday, as the Couriers and Post Office do not pick-up on Saturdays or Sundays. Fleetwood Digital is also closed on Canadian Statutory & Public holidays.
Shipping insurance is offered on all qualifying orders and is recommended against loss or theft. Fleetwood Digital is not responsible or liable for lost, stolen, or damaged parcels and highly recommends the shipping insurance for your protection. Failure to purchase said insurance may result in a denial of claim against lost, damaged, or stolen shipments.