🌲 Important Update: Family Vacation Office Closure (May 27 – June 11) 🌲
At Fleetwood Digital, we are a family-run business, and every so often, we take a little time away to recharge! 🔋 To keep you informed and ensure your projects stay on track, we are announcing our upcoming office closure for a family holiday.
🗓️ Key Dates & Details
The Surrey/Vancouver office will be closed from May 27th through June 11th.
- 📞 Phones: Our phone lines will be unattended.
- 📧 Email: Please expect delays in response times as we’ll have limited access to our inbox.
📦 What is Shipping Normally?
Good news! We have coordinated with our logistics partners to ensure that many of our popular product lines ship without delay:
- 🇨🇦 Quebec Warehouse: All CB Radios, Scanners, and accessories remain unaffected and will ship on their regular schedule.
- 🇨🇦 Ontario Warehouses: Orders for BF-TechCA and BaofengRadio Canada products will continue to be fulfilled normally. 📻
- 🌐 Retevis Products: To provide the best possible service, all Retevis items will be fulfilled directly from the Retevis International Warehouse during this time.
🛠️ Programming & Specialty Items
Because our local team handles the technical configuration of specialized gear, please note:
- ⚠️ Commercial & Logging Road Radios: Since these require custom programming by our Surrey staff, shipping for these items will be delayed until our return on June 12th.
- ✅ License-Free Business Radios: These do not require programming and are unaffected by the closure.
💻 Self-Service Resources
Setting up new gear while we’re away? You can find the necessary technical documents directly on the Retevis support portals:
- 💾 Retevis Software Downloads
- 📖 Retevis Product Manuals (Excluding Logging Road & SAR)
We appreciate your patience while we take this time with our family. We look forward to getting back into the shop and helping you with your communication needs when we return! 🌲🏔️
73,
The Fleetwood Digital Team
